Tuesday, October 04, 2005

No more shopping in chinese places for me
I've been having such bad experiences with chinese stores and services lately. Oh my goodness, I guess being more westernized, I'm not quite used to what they call "customer service" or lack of it. Especially in the stores where its owned by a husband and wife team. I think it was a week ago, I went to drop off a dvd at a chinese store near my house. Then the woman owner of the store picked up my dvd then gave me back some deposit money. I was on my way to drop off my brother, then she stops, opens up the dvd then asked me why the DVD was scratched. I was like what are you talking about? I opened the dvd, popped it into the player, then put it straight back into the box. If there was a scatch, it had nothing to do with me. When I took a look at it, there was nothing, the DVD was brand new. I have no idea where she's seeing the scratch. Then her husband comes out to tell her to shut up, then she rambles on and on, giving me such a hard time. Then finally her husband yells at her to tell her to stop talking, I just rolled my eyes and walked out of there. Gosh, I don't have time for that kind of crap! If it was blockbuster, something stupid like that wouldn't have happened. If you want people to buy your DVD, then tell them, don't accuse them of something that they didn't do so that they have to pay! The fact that her husband has to tell her to shutup, she probably does that to other customers too. What a dumb lady! GRRRRR


As for today's experience, I went to pick up my pants from the laundromat at P-mall today because I wanted to get it altered. I gave it to them on Saturday and the woman told me to pick it up on Tuesday. So I went back to pick it up on the tuesday (today) as I was supposed to. When I arrived, I gave her my receipt, then she goes, "I told you to come back on Tuesday!". Then her husband fires back at her and says, "This is Tuesday, hurry up and find it for her". At that point, my eyes were shooting darts at her. The fact that she was the one who made the mistake and she made it like I was stupid for coming. Then she was all embarassed and was like.."hehehheh, just walk a around for a little while, I'll get it done for you as soon as I can." So I let out a large *sigh* and walked around for a bit. While I was walking, I thought to myself, that it has already been a couple of days already and when i came to pick it up, they still didn't even touched it yet? I was already getting a headache. So I came back a while later to pick up my pants. So the lady told me it was done and quickly demanded me for the bill, I was like, can I please see my pants first? She then went to grab a bag with my pants in it and threw it in front of me. Then she stretched her hand out anticipating her money. I was like, let me open up the bag to see my pants first, I will pay you. (Oh my goodness). Then she was like, oh yeah! do you have the receipt? At that time, I thought she had it so I asked if she did. She was like..no! I gave it to you. So I checked my coin purse and found the receipt. Then she goes, ha! I told you I didn't have it, I gave it to you and blah blah blah. She honestly went on and on parading the fact that she was right. I was like, okay! I just want my pants back! Then her husband tells her to shutup. (this is a pattern isn't it?) I was thankful he came to my defense to tell her to stop the stupid blabbing and just take the money, I think at that point we were both really annoyed by her. So I took my bill out and shoved it into her mouth, hahaha, no I didn't, that was what I imagined in my head what I really wanted to do. Basically, I threw the money on the table grabbed my bag, rolled my eyes and stormed out of there. I am never going back there again. Goodness, all this just to get something so simple done. its like I"m here to pick up my pants, here's the money and bye bye. Went through all that unnecessary drama, I just can't stand it.

So now, I honestly vow to never visit any chinese owned stores again. Waste of my time and money for something so simple. Sick of their low-ball techniques too. The only time I do visit a chinese store is if either one of my parents are with me. They're better at dealing with these type of "sales people" than I do. That's also when my dad's temper can go into good use. Sales people dare not mess with my dad, he'll hunt you down.


*sigh* I need a drink. Until next time.

posted by pegz @ 1:47 PM 3 comments